What is Reuse & Repeat’s box subscription fee? Boxes are $25.00 per subscription. You can choose to receive a box monthly, every other month, or every three months. You can skip or cancel your box subscription at any time.
How do I manage my box subscription settings? Subscription settings can be managed in my account.
Is the box subscription fee refundable? The $25.00 subscription fee is non-refundable, but it can be applied to the purchase price of the box should you decide to purchase at least one item from it. Subscription fees do not carry over month to month.
What will be in my box? Each box will contain 5-7 items (clothing, shoes, accessories) depending on the answers provided in your box questionnaire. Box questionnaires can be updated at any time.
How do I access my box on reuserepeat.com? Inside each box there will be a paper with detailed instructions on how to access boxes to manage which items will be kept and which items will be returned.
Am I able to make special box requests? Yes, if you have an event coming up or if you are looking for something specific, there is a section in the box questionnaire that you can fill out and specify what you are looking for.
How much do boxes cost? Boxes cost anywhere from $50.00-$80.00 depending on the selections and answers provided in your box questionnaire.
What day of the month are box subscription fees billed? Box subscription fees are billed on the 7th of the month. Please note, subscribers will only be billed based on their box subscription preferences (monthly, every other month, every three months). You can skip or cancel your box subscription at any time.
What day of the month are boxes shipped? Your box will be shipped on the 15th day of the month of your box subscription.
Is there a recurring fee? Box subscriptions are $25.00. The credit card you provide at sign-up will be charged $25.00 on the 7th day of the month of your box subscription unless you skip or cancel it.
How do I apply the $25.00 subscription fee to my box? The $25.00 subscription fee is non-refundable unless you decide to purchase at least one item from your box. Should you decide to purchase at least one item from your box, the $25.00 subscription fee will automatically be applied at checkout.
What if the item I want to buy is less than $25.00? The $25.00 subscription fee can only be applied to purchased items from the box, should you choose to purchase an item that is less than $25.00, the remaining monies will be forfeited.
Are you offering any perks if I want to buy all the items in my box? If you purchase all the items in your box, in addition to the $25.00 subscription fee automatically being applied at checkout, you will also receive 15% off the total purchase price of your box.
What if I am unhappy with the items in my box and want to return them? Simply return the unwanted items unworn and in the original packaging with all tags attached using the return shipping label within 5 business days of receiving the box.
Will I get email reminders about upcoming boxes? Yes, depending on your subscription selection, you will get an email on the 1st of the month of your subscription reminding you to update your questionnaire, skip the month, etc.